If your order was produced incorrectly, please let us know within five business days of receipt of the order. If we made an error, we will have any misprinted items reprinted at no additional cost to you. Also, let us know within five business days of receipt of the order if there are any shortages/omissions.
No refunds/returns are possible on personalized or printed items produced as requested. You may return any unprinted or non-personalized item for a refund; however, you would be responsible for the return shipping.
Order cancellations are subject to a $30 cancellation fee. Orders can only be canceled or changed before they go into production. After orders go into production, no changes can be made and no refunds will be given.